SCOPE OF SERVICE
• Command & Control Assessment: We assess existing monitoring, communication and incident management processes to identify operational requirements and opportunities for improvement.
• Security Monitoring: We support the central monitoring of CCTV, alarms, access information and other security alerts to improve operational awareness.
• Information Coordination: We help structure the flow of security information between control rooms, field teams and relevant personnel.
• Incident Management & Escalation: We establish procedures for incident logging, assessment, communication and escalation to support coordinated responses.
• Operational Coordination: We support communication between command functions and field teams, helping ensure relevant information reaches the right personnel when required.